You will be responsible for:

• Setting and maintaining the standards for etiquette and service provided.
• Coaching, training and demonstrating proper techniques and communication to the team.
• Managing all daily operations, emphasis on guest services, fiscal responsibility cleanliness and safety.
• Ensuring all financial and marketing opportunities are maximized in line with spa policy.
• Resolving guest challenges with effective solutions and a bit of imagination.
• Being knowledgeable of all spa services, pricings, offerings, specials and other services provided at the spa. 

• Bachelor’s degree in Hospitality Management or related field or equivalent experience, at least 2 years’ experience as Supervisor or Assistant Spa Manager in resort/hotel setting or retail sector is required.
• Excellent interpersonal skills, able to create a professional and comfortable environment for all spa guests and employees.
• Business experience with knowledge of marketing, finance and accounting is essential.
• Highly organized with the ability to multitask and work well within a team.
• Computer literate.
• Ability to read and review financial reports, to create and maintain the spa budget
• Ability to obtain and/or maintain government required licenses, certificates or permits.
  
  
  If you are interested one of the vacancies above, please send your CV directly to sukanya.b@onyx-hospitality.com quoting the job reference.